Welcome to the Information Systems and Technology Department
The Information Technology Department as a team serves the technology needs of all Departments within the of Town of Watertown with the exception of the Watertown Public Schools. The primary purpose of this Department is to use technology to more effectively perform tasks involving the processing, storage and dissemination of information. The IT Department serves as a critical business partner to all town departments in addressing service and operational objectives through the appropriate use of equipment and automation. The Department supports network servers and computer workstations along with associated printers, network switches, and routers.
Promotes and facilitates the integration of technology into the basic mission of the Town through planning, training, and other support activities. Providing a reliable and robust computing environment to town staff via 99%+ availability to local area and wide area network resources. Maintain and replace equipment on an efficient basis such that equipment is used as long as possible without becoming a productivity liability to town staff. Providing timely service response to network difficulties and equipment malfunctions such that staff productivity impact is minimal.